CONTRACTING CONDITIONS

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These conditions regulate the legally binding agreement between you and us, protecting your rights as a customer and our rights as a company.

These conditions regulate the offer, the acceptance of purchase and the dispatch of Augl's products.

Increl reserves the right not to attend to orders made by subjects that differ from the end user. Only those end users who have proceeded to register in it in accordance with the provisions of these General Conditions may purchase goods and services marketed through the website.

II.I.- USER OBLIGATIONS

The user is obliged to:

- Communicate to Augl all the data necessary to access and use the services that require prior identification, which must be truthful, current and adjusted to reality. The user is obliged to provide in a certain and correct way their personal data (name, surname, postal address, email and other contact information) and agrees that we may use this information to contact you if necessary. If you do not provide us with all the information, we will not be able to process your order. Otherwise, Agosto will not be responsible in any case for possible delays or failures in delivery as a result of the error or omission of these data.

- The user may not make any fraudulent, false or speculative order. Increl reserves the right to cancel the order and / or inform the relevant authorities if it has reasonable grounds to consider it as such.

- By placing an order on this website, you guarantee that you are over 18 years of age and that you have the legal capacity to enter into binding contracts.

- Adopt the necessary security measures, both personal and material, to maintain the confidentiality of your username and password, as well as immediately notify Augl of the loss, misplacement, theft, theft or illegitimate access to your username, as well as its knowledge by third parties.

- Make appropriate use of the Services included in the website, always in accordance with the legal system.

- Not to carry out any activity that hinders or interferes with the functioning of the Services, included in the website.

- The payment of the products that you have contracted through the website and the shipping and collection management costs, if any.

II.II.- NOTIFICATIONS

Part of the information or communications that we send you will be by email, as required by applicable regulations; therefore, by using this website, you accept that most of the communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. Consequently, you agree to use this electronic means of communication and acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements of being in writing. This condition will not affect your rights recognized by law. We can send you communications either by e-mail or to the postal address provided by you when placing an order. It will be understood that notifications have been received and have been correctly made at the same time they are posted on our website, 24 hours after an email has been sent, or three days after the date of posting of any letter.

II.III. - COVERAGE OF THE OFFER

The products offered are sent exclusively in the territories of Spain.

II.IV.- CONTRACT WITH AUMEL AND ACCEPTANCE OF ORDERS

The content of our website is a non-binding offer. Until your order is accepted by us (even if it has already been charged to your account) there will be no contract between you and us. If your order is not accepted and we have already charged you, the amount will be fully refunded.

Increl may refrain from placing orders that do not present sufficient guarantees of solvency, or that turn out to be incomplete or incorrect or in the event that the products are not available, without liability to you or to third parties. In any case, we promise to inform you and if we have already charged you the amount of the order, we will proceed to reimburse you the amount you have anticipated.

II.V.- AVAILABILITY OF THE PRODUCTS

You agree that the products offered by Augl in its online store are subject to stock limits. All product orders are subject to availability. If a product is not available once the order has been placed, we will inform you as soon as possible. At that time you can modify your order or cancel it.
Increl reserves the right to modify the products offered on the website at any time without prior notice.

II.VI.- PURCHASE PROCEDURE

The following procedure has been established for purchasing through the Augl website.

The user must access the online store hosted on the Augl website where the products that can be purchased through the aforementioned channel are listed with the following information:

a) Description of the product, characteristics and sales units.
b) Price per unit of sale and / or weight.

Once the product or products have been chosen, the user must add to the basket included on the website, indicating the units they wish to purchase. Once the chosen products have been incorporated into the shopping cart, the user can access the summary of the purchase that must be accepted by clicking on the Finish option, where the following information is detailed:

a) Image
b) Description.
d) Quantity.
e) Price per unit of measure
f) Total Price of each of the Augl products purchased.
g) Total purchase price.

Next, the user must provide their data, in the case of a registered user, they must provide the username and password assigned to it. In the event that the user has not previously registered, they must create an account on the website.

Once the user has entered their data, they can review their shipping and billing data, modify them. If you need an invoice, please contact us at hola@aumel.es.

Next, you will access Order confirmation where you will see the shipping and billing addresses, the payment method will accept the general conditions of sale, confirm that you are of legal age, and proceed to accept it by pressing the "Next" button.

By choosing a credit card payment method, we will redirect you at this time to the payment gateway.

Once the Confirmation has been carried out by the User, an email will be sent as we have received your order in which you will be informed of the data corresponding to the purchase order issued. Likewise, we will proceed to analyze the purchase order to determine if it meets all the requirements for processing. Once the verification has been carried out, we will send you an email confirming the order and its shipment or the denial of the same.

II.VII.- SHIPMENTS

The transport of the products will be carried out through the company TALAEXPRESS, which will carry out the door-to-door service, usually within ¾ days

Orders will be sent to the delivery address that you have given us in your form, so it is important that you pay attention when filling in the delivery address information. We will not be held responsible in case the delivery address is incorrect or incomplete. If you have ordered products that need cold for transport, make sure you have a suitable place to keep it until use.

For security reasons, Agosto will not send any order to PO boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and their address.

To answer any questions about the transport and delivery process, you can contact the Talaexpress information telephone number: 925 81 92 92/925 85 10 20 (Monday to Friday from 08:00 to 20:00, Saturdays from 09:00 to 14:00) indicating the tracking number or directly through our contact hola@aumel.es

VIII.- PROBLEMS IN DELIVERY

You must notify Augl in cases of non-receipt of orders over 5 business days.

If delivery is impossible for us, the courier company will contact you again to arrange a new delivery date.

When your order is delivered, you must check that everything is in accordance with what was requested. If there is any discrepancy or problem with the order, you should contact Augl through our email hola@aumel.es leaving us your personal data and order number reflecting the discrepancy or problem and we will contact you shortly to solve the problem. incidence.

II.IX.- TRANSFER OF RISK AND OWNERSHIP

The user acquires ownership of the products at the moment they receive the shipping confirmation and the product leaves our warehouses. The responsibility for the products will be transferred to the user at the time of delivery of the order placed.

X.- CURRENCY, TAXES AND FORM OF PAYMENT

The prices on our website are shown in euros.

In accordance with current legislation, all purchases made from our website will be subject to Value Added Tax (VAT).

According to Spanish regulations, we are obliged to issue an invoice for orders over € 3,000 (VAT included).

Increl reserves the right to change the prices displayed on the site without prior notice.

The price of the products will be the one stipulated at all times on our website, except in the case of a manifest error. Although we try to ensure that all prices on the page are correct, errors can occur. If we discover an error in the price of the products that you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and the amounts paid will be fully refunded.

The rights recognized by current legislation remain safe.

Augl accepts payments by credit or debit card (Visa, Visa Electron, Mastercard and Maestro).

To protect the security of payment by credit or debit card, we use secure payment systems. The confidential data of the payment are transmitted directly and in an encrypted form (SSL) to the financial institution. When making the payment through a secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Then it will connect with the issuing bank, which will request the authentication and authorization of the operation.

The return will be in the same form of payment.

II.XI.- RETURN POLICY

To return a food product, you have 7 calendar days from the receipt of the order.

When you request a return from us, we send you a return form that you must fill out to make the return.

The products must be returned in the same conditions in which you received them, together with their complete original packaging, labels and together with any accessories related to them. The customer will be responsible for proving that the items have been returned, so we recommend that you always send your returns through a system that certifies the delivery for your safety.

You will be responsible for the costs of returning the product and in no case will we accept returns sent freight collect.

If your return does not comply with the stipulated terms, you will not have the right to receive any refund of the amount and we will send you the Augmentation products freight collect.

If the recipient of the Augl products is different from the person who made the payment, the money will be reimbursed to the person who made the payment.

Returned products must be sent in a single delivery. We reserve the right not to accept products that belong to a single order, returned and delivered at different times. Once we verify that the products you return meet all the specifications of the Return Policy, we will send you an email informing you that the return has been accepted. Whatever the payment system used by you, the refund of the amount will be launched as soon as possible but always within a period of 15 days following receipt in our warehouses of the returned product.

To make a return you must send the products together with the return form to the following address:

Increased
c / Saleras 52
45130 Los Navalucillos
Toledo

II.XII.- RETURNS OF DEFECTIVE PRODUCTS

If you receive an erroneous order or defective product, please contact us immediately, within 24 hours, through our email hola@aumel.es indicating the error or defect along with your personal data .

In the case of problems with the packaging, you must notify the courier company at the time of receipt of the order, indicating it on the receipt or on the delivery note's electronic tablet.

We will proceed to carefully examine the returned product and we will notify you by e-mail within a reasonable period of time if it is necessary to return or replace it (if applicable). The return or replacement of the article will be made as soon as possible and, in any case, within 30 days following the date on which we send you an email confirming that the return or replacement of the non-compliant article is appropriate.

The amounts paid for those products that are returned due to any defect or defect, when it really exists, will be fully reimbursed, including the delivery costs incurred to deliver the item and the costs that you would have incurred to return it to us. The return will be made in the same way that it has been used to pay for the purchase.

The rights recognized by current legislation remain safe.

XIII.- GUARANTEES AND INFORMATION ON THE PRODUCTS

The products that we present on our website are a careful selection from our collection. We have taken special care to show the colors and characteristics of our products with great precision. Of course, the calibration of each monitor is different, and we cannot guarantee that your monitor displays colors with complete accuracy. 

II.XIV.- LIABILITY AND DISCLAIMER OF LIABILITY

Nothing in these conditions of purchase excludes or limits our liability for (1) death or personal injury caused by our negligence, (2) fraudulent statements, (3) any other liability that cannot be limited or excluded by applicable law.

Subject to the preceding paragraph and to the extent permitted by law, we will not be liable for economic losses (including loss of revenue, data, profits, contracts, business or anticipated savings) or loss of goodwill or reputation or of losses for special or indirect damages suffered or incurred by you arising out of or in connection with these Conditions.

The provisions of this section do not affect your legal rights as a consumer, nor your right to withdraw from the contract.

II.XVII.- EVENTS OUTSIDE OUR CONTROL

We will not be responsible for any breach or delay in the fulfillment of any of the obligations that we assume under a Contract, the cause of which is due to events that are beyond our reasonable control ("Force Majeure").

The Causes of Force Majeure will include any act, event, lack of exercise, omission or accident that is beyond our reasonable control and will include especially (without limitation) the following:

•   Strikes, lockouts or other industrial action.
•   Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war whether declared or not) or threat or preparations for war.
•   Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
•   Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private.
•   Inability to use public or private telecommunication systems.
•   Acts, decrees, legislation, regulations or restrictions of other governments.

It will be understood that our obligation to comply under any Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the term to fulfill our obligation for the duration of such period. We will use all reasonable means to end the Force Majeure Event or to find a solution by which we can fulfill our obligations under the Contract despite the Force Majeure Event.